Logistics Plus Achieves Major Gains with Qlik AI-Powered Supply Chain Analytics
Logistics Plus Achieves Major Gains with Qlik AI-Powered Supply Chain Analytics
Global logistics provider Logistics Plus has dramatically improved shipment error rates, reducing them from 20% to under 1%, by deploying Qlik Cloud Analytics and leveraging AI for greater precision and agility across its global supply chain.
Qlik, recognized for its advanced capabilities in data integration, analytics, and AI, is driving a significant transformation at Logistics Plus. The company, headquartered in Erie, Pennsylvania, now operates with world-class analytics that empower real-time, data-driven decision-making, enhancing visibility and responsiveness industry-wide.
Ryan McGregor, Director of Business Intelligence at Logistics Plus, describes the impact as transformative: “With Qlik, we’ve made a 10,000-year leap in managing data and exploring its possibilities. We’re now able to compete with much larger rivals thanks to our speed and advanced analytics.”
Previously, fragmented spreadsheets and manual processes slowed the company’s growth and limited visibility. The adoption of Qlik Cloud Analytics provided an integrated operating layer for supply chain, warehousing, and customer experience, delivering faster tracking, cross-platform insights, and intelligent automation.
Current Qlik-powered tools include:
- Port-level analytics for container turnaround
- Predictive shipment insights through Qlik Predict
- Customer-facing dashboards such as My Freight Trend
- C-suite operational visibility across business units
Logistics Plus partnered with B EYE, a Qlik expert, for a smooth migration to Qlik Cloud Analytics. B EYE modernized the My Freight Trend application and integrated advanced delivery prediction capabilities using Qlik Predict, achieving over 244,000 predictions per second with more than 80% accuracy and actionable risk scoring.
Key results:
- Shipment errors dropped from over 20% to below 1%
- Reporting and interventions reduced from days to seconds
- AI-powered predictions now identify delays early and trigger timely responses
- Dashboards rapidly updated for customers and executives
Embedding Qlik Predict into its operations allows Logistics Plus to anticipate and address shipment issues in transit. McGregor explains, “Our customers now receive proactive options, not just updates, which builds trust in the market.”
Brendan Grady, EVP and GM of Qlik’s Analytics Business Unit, noted, “Logistics Plus is demonstrating what effective AI execution looks like. With predictive intelligence at the core, they are making faster decisions, avoiding disruptions, and outperforming bigger competitors—the agility Qlik was designed to deliver.”
Looking forward, Logistics Plus is extending its use of Qlik’s AI portfolio, including Qlik Answers for unstructured data and Qlik Talend Cloud for enhanced integration, aiming for even deeper insights and customer value.
McGregor concludes, “We’ve only begun to discover what’s possible. Qlik enables us not only to keep pace but to stay ahead.”
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About Logistics Plus
Logistics Plus is a dynamic global logistics and supply chain solutions provider headquartered in Erie, Pennsylvania. Since its founding, the company has steadily grown to employ around 2,100 professionals across 50 countries, offering a comprehensive suite of services spanning transportation, warehousing, fulfillment, project cargo, and business intelligence. Renowned for its customer-first approach and ability to adapt rapidly to changing market demands, Logistics Plus supports clients of all sizes with tailored solutions that optimize efficiency and control costs. Its expertise extends from local shipments to complex, international supply chains, leveraging technology to enhance transparency and real-time decision-making.
Logistics Plus stands out in the logistics industry for its entrepreneurial spirit, operational flexibility, and commitment to service excellence. As one of the fastest-growing privately held companies in its field, Logistics Plus continues to expand its global footprint, delivering reliable logistics solutions that empower businesses to succeed in competitive markets.
About Qlik
Qlik is a global leader in data analytics, integration, and artificial intelligence solutions, serving over 40,000 organizations worldwide. The company specializes in converting complex data into clear, actionable insights, enabling businesses to make faster, smarter decisions. Qlik’s platform is renowned for its flexibility and scalability, working seamlessly across diverse IT environments to deliver advanced analytics, machine learning, and data management capabilities.
With robust tools for data integration and governance, Qlik helps enterprises unify information from multiple sources, ensuring accuracy and reliability throughout the data lifecycle. Qlik’s solutions empower users at every level—from executives to frontline staff—to explore data intuitively, identify trends, and solve complex business challenges. Its commitment to innovation, security, and user empowerment makes Qlik a trusted partner for organizations seeking to enhance their competitive edge and unlock new opportunities in an increasingly data-driven world.
Featured image source: Kai Logistics
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